Emirates Education Platform

Why Academics Love Restaurant Industry Books Like ‘Your Table Is Ready’ | Inside Higher Ed

Your Table Is Ready: Tales of a New York City Maître D’ by Michael Cecchi-Azzolina

Published in December of 2022.

Reading about restaurants and restaurant culture is something I love to do. Blame it on Kitchen Confidential. There is something about the parallels between restaurants and campuses, chefs and professors, dining rooms and classrooms, diners and students, and kitchens and labs that I find endlessly fascinating.

Even with all this restaurant reading, Until listening to Your Table Is Ready (I did the audiobook version fabulously read by the author), I could not have told you what a maître d’ does. Admittedly, I’ve likely read more books about upscale restaurants than I’ve experienced as a “guest.” (Guests are what customers are called in fancy eating establishments).

The sit-down restaurants that I tend to visit have hosts, not maître d’s. As I learned in Your Table Is Ready, my inexperience with maître d’s is less about my limited fine dining experience and more about some changes that the IRS made in the 1990s to crack down on under-reported income from tipping. Before the IRS rule change, the maître d’ participated in the tip pool. After the rule change, maître d’s were classified as managers, ineligible to be compensated by the shared tips of servers.

The impact of this tax law change was, at all at all but the most high-end of establishments, the de-professionalization of the role in the restaurant formerly played by the maître d’. Where once the person who greeted you when you arrived at the restaurant and showed you to your table was among the highest ranking (and best paid) of all employees, today they are likely the least experienced and well compensated of the staff.

Apparently, the maître d’ role at fancy NYC restaurants is still a thing. This restaurant professional knows about every aspect of the business, from food to wine to service. These maître d’s are the hands-on managers of the dining experience, sort of player-coaches who take care of the guests and oversee the front of the house.

Your Table Is Ready is a first-person account of Michael Cecchi-Azzolina 35 year career in the restaurant industry. The stories he tells of working the door at high-end NYC restaurants span from the drugs, sex, and greed-filled years of the 1980s to the billionaire and extreme economic inequality and greed-filled years of the 2000s.

A common theme of books on restaurants is to explore the dysfunction of restaurants as workplaces. The Me Too movement helped expose the rampant sexual abuse towards restaurant employees by chefs and owners. Rates of substance abuse and mental health issues are high among servers, cooks, and bartenders.

Today, restaurants’ most significant challenges are not cocaine and sex (again, the 1980s) but staffing. Cecchi-Azzolina recounts how difficult it was to get an entry-level serving or kitchen job when he started in the industry in the 1980s. Post-Covid, the supply-and-demand equation has flipped for restaurants, with many establishments unable to find the staff they need to stay open for the entire week.

Perhaps those of us in the higher ed business should take comfort, as the economic prospects of the restaurant industry are even bleaker than our own. Half of all new restaurants fail within a year. Ninety percent will close within five years.

We might face the challenges of adjunctificaiton, the looming demographic cliff, and the cost disease. But at least most of our institutions will be around, although perhaps in some altered form, a decade from now.

So what is that higher ed equivalent to the maître d’?

What are you reading?

Source link

New Suit Against Florida’s Stop WOKE Act | Inside Higher
2 months

Leave a Reply

We use cookies to assist you with navigation and analyze site traffic. If you continue to use this Site, you consent to our use of cookies.